Privacy policy
Data controller
AI Connects Digital, Level 9, 55 Jalan Macalister, George Town, Penang 10400, is the controller for personal data submitted through this website. Contact: hello@ai-connects.digital · +60 4 555 4180.
Data we collect
- Inquiry form fields: name, email, engagement interest, outlet notes, and message content
- Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
- Email correspondence you send to our published address
Purpose
We use this data to respond to engagement inquiries, prepare fee estimates, deliver contracted work, improve site reliability, and meet legal obligations.
Retention
Inquiry records are kept up to twenty-four months after the last meaningful contact unless a longer period is required for an active engagement, dispute, or legal duty. Analytics data retained via cookies follows the periods listed on our cookies page.
Sharing
We do not sell personal data. We may share limited data with hosting or email providers who process it on our instructions, or when required by Malaysian law.
International transfers
Our primary operations are in Malaysia. If a processor stores data outside Malaysia, we seek appropriate contractual safeguards and will identify material transfers on request.
Your rights
Subject to applicable Malaysian personal data principles, you may request access, correction, or limitation of processing of your personal data, and you may withdraw consent for optional analytics. Email hello@ai-connects.digital with your request. You may also lodge a complaint with the relevant Malaysian authority.
Security
We apply reasonable technical and organisational measures appropriate to a professional services practice. No method of transmission is perfectly secure.
Children
This site is directed at business contacts and is not intended for children.